Effero Manages Organisational
Change, Expansion and Transformation

Nigel Bullen

PO Box 53, Duncraig East,
Western Australia, 6023.

+61 (0) 401 787 816




Effero supports organisations to manage transformation projects, specialising in:

Corporate Change

  • Image and brand transformation.
  • Frameworks and operating models.
  • People and organisation.
  • Distribution Planning.

Built-Form, Technology and Infrastructure

  • Project governance, initiation to execution.
  • Interior design, approvals and construction management.
  • Technology design, procurement and deployment.
  • Internal and external communications.

Relocations, Restructures and Deployment

  • Site selection
  • Design and fit-out
  • Technology deployment
  • Relocation management

Off-shore Processing Centres (Philippines)

  • Site and vendor selection.
  • Government permits and accreditation.
  • Design, approvals, fit-out and deployment of commercial accommodation.


Effero Project manages all or part of an organisation’s transformation journey


Technology, People and Organisation

Business Case
Concept to Detailed
Operational Frameworks
Construction /
Change Management & Communications


Effero's experience is proven across a range of industry sectors

Off-shore Processing Centres in Manila

  • New offices and relocation of 75 staff.
  • Design, fit out and deployment of a 4,000sqm contact centre to accommodate 550 staff.
  • Design, fit out and deployment of a recruitment centre.

Retail Bank Transformation

  • A national "Store Refresh" for an iconic WA bank.
  • In excess of 100 retail sites, encompassing metro, regional and remote areas.
  • Delivering technology, minor works, signage, new locations and major refurbishments.
  • Implementing communications, change management, and training.

Relocations and Expansions

  • The relocation of a 250 seat contact centre in Adelaide, South Australia.
  • A phased "hot-swap" of technology and staff with no impact to service levels.
  • Research, engagement, planning and analysis to address operational and organisational challenges.

Brand Development and Deployment

  • The initiation of a retail transformation program for an iconic WA retail entity. Including interior design, technology refresh and deployment for over 500 sites.
  • Development of a "store of the future" model and design for an iconic WA bank
  • Numerous direct marketing production projects within the not-for-profit and financial sectors

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